The online store sparrow-world.shop is managed by the company Iggi percept doo export-import Valjevo, which has a signed contract with POST EXPRESS courier service, providing delivery to all countries worldwide.

THE GOVERNING LAW IS THE LAW OF THE REPUBLIC OF SERBIA.

Delivery Deadlines

After confirming your order, you will receive an order confirmation by e-mail to the address provided when placing the order. Note: If you have ordered from Bosnia or Montenegro, orders are sent once to twice per month, depending on the number of orders. Thank you for your understanding.

If the order is placed during the weekend (Saturday and Sunday), the delivery will be handled as for orders received on Monday — meaning the next working day.

Deliveries are not made on Saturdays and Sundays.

Delivery Price

Delivery prices for Bosnia and Herzegovina and Montenegro

DELIVERY
Bosnia and Herzegovina: Post Express
Montenegro: Go Express

The delivery price is the same for payment on delivery and card payment.

Delivery costs:

• BiH: 5 € (10 KM)

• Montenegro: 4.5 €

  Fixed price regardless of package weight.

  For Lazy Bag the same delivery rates apply as for clothing.

Special Conditions

Iggi percept doo Export-Import confirms that all items on the website www.sparrow-world.shop are available for online sale. We also confirm and guarantee that all ordered goods will be shipped to the end customer within the agreed period. Iggi percept doo Export-Import guarantees that the delivery price includes customs and courier service costs from the exporting country (Serbia).

Iggi percept doo Export-Import cannot guarantee or predict whether there will be any import customs costs, as this depends on the specifics of the package and the decision of the customs authority in the importing country (the buyer). Iggi percept doo Export-Import disclaims responsibility if, for any reason, the customs of the importing country refuses to clear the package. In such cases, Iggi percept doo Export-Import does not receive the package back, as customs authorities retain such shipments, and we will not and cannot be obliged to issue a refund. Iggi percept doo Export-Import will ship the goods only under these conditions.