SPARROW WORLD
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Delivery Information

The online store sparrow-world.shop has signed a contract with the courier services DHL and PTT through which it delivers to all countries of the world.

THE LAW OF SERBIA IS APPLICABLE


Delivery deadlines

After you have confirmed the order, you will receive a confirmation of the ordered products to your e-mail address that you specified when creating the order. From that moment, for all orders received by 13.00 from Monday to Friday, the estimated delivery time depending on the country of delivery is:

DHL 3-5 business days

PTT 4 -10 working days

in case the order was placed over the weekend (Saturday and Sunday), delivery is made as for orders received on Monday - that is, the next working day. Deliveries are not made on Saturdays and Sundays.


Delivery price


1. Delivery price for all European countries


The delivery price for all orders over 100 EUR is free, except for the Lazy Bag, whose delivery is charged regardless of the total amount of the order! For orders below 100 EUR, delivery is charged according to the attached price list, except for the Lazy Bag, whose delivery is charged at 8.00 EUR, regardless of the total amount of the order.


PTT UP TO

40 EUR - 10.00 EUR.

40 - 70 EUR - 8.00

70 - 100 EUR - 6.00

100 EUR + - 0.00

Lb 8.00 eur/pc.

 

DHL UP TO

40 EUR - 12.00 EUR.

40 - 70 EUR - 8.00

70 - 100 EUR - 4.00

100 EUR + - 0.00

 

2. Delivery price for Slovenia, Croatia and S. Macedonia

The delivery price for all orders over 60 EUR (if the courier service is PTT) or over 100 EUR (if the courier service is DHL) is free, except for the Lazy Bag, whose delivery is charged regardless of the total amount of the order! For orders under 60 EUR (PTT), i.e., 100 EUR (DHL), delivery is charged according to the attached price list, except for the Lazy Bag, whose delivery is charged 6.00 EUR, regardless of the total amount of the order.


PTT UP TO

30 EUR - 8.00 EUR.

30 - 60 EUR - 6.00

60 EUR + - 0.00

Lb 6.00 eur/pc.

 

DHL UP TO

40 EUR - 12.00 EUR.

40 - 70 EUR - 8.00

70 - 100 EUR - 4.00

100 EUR + - 0.00

 

3. Delivery price for Bosnia and Herzegovina and Montenegro


The delivery price for all orders over 60 EUR (if the courier service is PTT) or over 100 EUR (if the courier service is DHL) is free. For orders under 60 EUR (PTT), i.e., 100 EUR (DHL), delivery is charged according to the attached price list, except for the Lazy Bag, whose delivery is always free.

 

PTT UP TO

20 EUR - 6.00 EUR.

20 - 60 EUR - 4.00

60 EUR + - 0.00

LB 0.00 eur/pc.

 

DHL UP TO

40 EUR - 12.00 EUR.

40 - 70 EUR - 8.00

70 - 100 EUR - 4.00

100 EUR + - 0.00

 

4. Shipping cost for the countries of America, Asia and Africa, Canada, Australia, New Zealand and Oceania.


The delivery price for all orders over 110 EUR is free! For orders below 110 EUR, delivery is charged according to the attached price list. For the Lazy Bag, due to its dimensions, we do not have the possibility of delivery at the moment.

 

DHL UP TO

40 EUR - 20.00

40 - 80 EUR - 12.00

80 - 110 EUR - 8.00

110 EUR + - 0.00


Special conditions

Iggi percept doo Export-Import confirms that all items on the portal www.sparrow-world.shop are free for sale via the Internet, we also confirm and guarantee that all ordered goods will be sent within the agreed time to the end customer. Iggi percept doo Export-Import guarantees that the cost of the customs and courier services of the country of export (Serbia) are included in the paid delivery price.

Iggi percept doo Export-Import cannot guarantee and know whether there will be import customs costs, this depends on the specifics of the package as well as on the decision of the customs of the importer's (buyer's) country. Iggi percept doo Export-Import disclaims responsibility if, for any reason, the Customs of the importer's country does not want to clear the package. Iggi percept doo Export-Import does not get the package back in this case, Customs keeps such packages and we will not and cannot be obliged to refund the money. Iggi percept doo Export-Import will send goods only under these conditions.